Privacy Policy

Introduction

Welcome to Clickerra (“we,” “our,” “us,” or “Clickerra”). We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit https://clickerra.com, contact us, submit an enquiry, or use our digital marketing services.

By using our website or services, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will obtain it before processing your personal information.

Information We Collect

We may collect the following categories of information:

Personal Information: Your name, business email address, phone number, company name, website URL, professional role, and information you voluntarily provide through contact forms, emails, or other communications.

Technical and Usage Information: Your IP address, browser type, device type, operating system, pages visited, time spent on our website, referring website, and general website interaction data.

Cookies and Similar Technologies: We may use cookies, pixels, tags, and similar technologies to improve website functionality, understand visitor behaviour, measure marketing performance, and support advertising campaigns. You can manage cookies through your browser settings and, where available, our cookie consent preferences.

How We Use Your Information

We may use your information to:

Respond to enquiries and consultation requests.
Provide information about our digital marketing services.
Prepare proposals, estimates, contracts, and recommendations.
Deliver SEO, Local SEO, technical SEO, paid advertising, social media marketing, content writing, conversion rate optimization, and related services.
Improve our website, services, and user experience.
Measure website traffic, advertising effectiveness, and campaign conversions.
Communicate project updates and relevant business information.
Send marketing communications where legally permitted.
Prevent fraud, protect our systems, and comply with legal obligations.

Legal Basis for Processing

Where required by applicable law, we process personal information based on consent, contractual necessity, legitimate interests, compliance with legal obligations, or other lawful grounds.

Advertising, Analytics, and Third Party Services

We may use third-party tools and platforms, including Google Analytics, Google advertising products, Meta advertising tools, website hosting providers, security services, form management tools, and customer relationship management platforms.

These providers may process information under their own privacy policies and applicable contractual obligations.

When providing services to clients, we may process website analytics, advertising performance data, lead information, and other business data on their behalf. Such processing will be governed by our service arrangements and applicable law.

How We Share Information

We do not sell your personal information to third parties for money.

We may share information with trusted service providers, advertising platforms, business partners involved in delivering requested services, or authorities when legally required. Information may also be transferred in connection with a merger, acquisition, or business restructuring, subject to applicable law.

We limit such sharing to what is reasonably necessary for the relevant purpose, where applicable.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, provide services, maintain business records, resolve disputes, and meet legal obligations.

When information is no longer required, we will take reasonable steps to delete or securely dispose of it, subject to applicable retention requirements.

Data Security

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, and misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

International Data Transfers

Our service providers may process information in countries other than your country of residence. Where applicable law requires safeguards for international transfers, we will take reasonable steps to comply with those requirements.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information; withdraw consent; object to certain processing; request data portability; opt out of certain targeted advertising or data sharing; or lodge a complaint with a relevant authority.

To exercise an applicable right, contact us using the details below. We may need to verify your identity before responding. Exceptions and limitations may apply under applicable law.

Marketing Communications

You may unsubscribe from marketing emails using the unsubscribe link provided or by contacting us directly.

We may continue to send essential transactional or service-related communications, such as enquiry responses, invoices, and important updates concerning existing services.

Children's Privacy

Our website and services are intended for businesses, professionals, and general audiences. They are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 without legally required authorization. If you believe a child has provided personal information to us, contact us so we can review and take appropriate action.

Third Party Websites

Our website may contain links to third-party websites or services. These websites operate independently and have their own privacy policies. Clickerra is not responsible for their privacy practices or security, and we encourage you to review their policies before sharing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, business practices, technology, or legal requirements.

Revisions will be published on this page with an updated “Last Updated” date. Changes will take effect upon publication unless otherwise stated or required by law.

Contact Us

If you have questions about this Privacy Policy, our data handling practices, or wish to exercise your applicable privacy rights, please contact us:

Business Name: Clickerra
Website: https://clickerra.com
Email: hello@clickerra.com

Please include “Privacy Policy Request” in the subject line of your email so we can direct your enquiry appropriately.

We will make reasonable efforts to respond in accordance with applicable law.